The Importance of Being Local: Working with Remote Hospitality Sales Representatives
Many planners express concerns about working with regionalized or geographically assigned sales people who work in market to be convenient for planner access, rather than residing locally in the destination or city of the hotel they represent.
In this episode, we explore how this assignment reality effects what salespeople really know about their destination or hotel and the benefits and obstacles for the customer.
- Local Expertise is Valued
- Perception and Realities of Remote Sales Reps
- Benefits and Obstacles for Planners
Episode Quote: “Know what the locals know” is touted as a way to personalize your meeting and insure your attendees get off the beaten tourist path. Destination sales professionals are the best resource for being in the know, but what really is at stake when they work remotely?
Interview: Rachael Riggs, Nocera, CMP, Manager, Meeting and Convention Sales – Midwest/Chicago
Infographic: How CVBs Serve Planners