The Iowa Power Farming Show has a decade’s long relationship with the Greater Des Moines CVB. It would be natural for a long term business relationship to become stale, sort of “business as usual” over time. It’s difficult to keep things fresh. That is FAR from the case with GDMCVB! They deliver so much more than the standard services…the STAND OUT!
We use the CVB to assist in exhibitor and attendee registration, along with providing information to exhibitors and attendees on the “what’s and where’s” of Des Moines. They have assisted over the years in securing hotel rooms for our attendees and developing shuttle service to meet our growing attendance. We can rely on their staff to handle our registration at the event. We have some CVB staff that we trust so much, we even have them operate our show office when our own show staff is busy with exhibitors. Without them as partners, we would have to hire additional staff prior to the show and definitely at the event itself.
The staff is very competent and friendly. They are so willing to assist; they contact us on a periodic basis to see what they can do for us. It is a close relationship…mutual. We support each other when possible.
They also continuously look at improving their service and solicit feedback from our staff.
Most recently, they proactively sought solutions to the promotion of our show using internet postings and blogs. We haven’t done much in promoting the show this way, and as a result of their efforts, one communication website visited the show and posted photos, and another blog website invited bloggers to a reception at the show.
They continuously look at improving their service and solicit feedback from our staff. Recently they contacted us about sharing sponsorship ideas with other organizations so that all organizations doing events in Des Moines might be able to increase sponsorship revenue.
The Greater Des Moines CVB will work with a show planner to overcome any possible hurdles. We have worked with CVB of other cities with success, but nothing compares to the service and quality of employees they have on staff. They are forward thinking, action oriented and solution driven. Who doesn’t need partners like that?